Published June 13, 2026 · Updated October 2, 2026 · 3 min read
The business identity is unclear
Ask why the name on the bid, invoice, or payment instructions differs from the CCB license record. Resolve the identity of the party responsible for the work before paying.
The scope depends on verbal promises
Ask for materials, quantities, exclusions, and the change-approval process in writing. If the contractor recommends a full replacement, request the condition findings that support it. Compare another assessment when the recommendation or price is unclear.
You are pressured to decide immediately
Ask for time to review the written proposal. A sales deadline does not answer questions about the roof condition or warranty. Judge the terms and records, not the contractor’s vehicle, accent, mailing address, or company size.
Coverage or approval is promised without evidence
Ask your insurer to confirm policy coverage. For permits, ask the relevant office about the actual scope and property. A salesperson should not substitute a blanket promise for project-specific permit requirements.
Payment and warranty terms are missing
Agree on payment stages, how changes need approval, and the warranty contact. Use the hiring guide to compare bids. If you do not understand a term, ask for a written explanation before signing.
Request a roofing referral. Availability and response times vary.